This email is a confirmation that we have received your inquiry and our Patient Service Officers will be working to get back to you with an answer as soon as possible. For emergency cases, please call +65 6456 1000 (office hours) or +65 9673 3609 (after office hours). Due to the majority of inquiries require different departments to settle, it can sometimes take us up to 72 hours to respond, though we make every effort to get back to you as quickly as possible and most queries are answered within 24 hours. Refer to our updated Patient & Visitor Policy due to COVID-19 here.